ORDER
The consignment of the order by the customer implies its adherence to the present general conditions.
The customer places his order in accordance with the specifications representing on the site.
All order validated by the customer will be considered as efficient by DECOVERRE that after acceptance of payment.
Through the intermediary of the site, the customer has the possibility to be delivered; the site affects him the store then the more close to his/her/its address of delivery to withdraw his/her/its articles in the store of his/her/its choice
DECOVERRE reserves the right to deny a customer's order with which a relative litigation would exist to the payment of a previous order.
In the setting of the verification of the information provided by the customer at the time of his/her/its order on the decoverre.com site, our Service Relation Customer reserves the faculty to ask him by telephone et/ou mail electronic one or several justifying pieces (copy proofs of identity, justifying of domicile). This demand will have the effect of suspending the order in the waiting of the transmission of these justifying by fax to it (00216) 73 27 66 20 or by mail to the following address: DECOVERRE - Commercial Service - N°11, Residence Sidi Dhaher, Avenue Jaouharet Essahel, 4051 Khézamas, SOUSSE / TUNISIA.

Besides DECOVERRE will be able to deny the order in case of nonconformity of the justifying pieces or transmission absence of these pieces.


PAYMENT
The products and services presented on the site are paid to the order by bank transfer, only the cheques and species will be accepted.
Bank: Banque de Sud / TUNISIA - R.I.B: 04 014 1024045001346-82

PRICE
The prices of the products of the site of DECOVERRE are prices all included taxes but don't include expenses of delivery, these last being to the customer's load, in accordance with what is indicated under the title " DELIVERY ".

DECOVERRE reserves the right to modify his/her/its selling prices at all times, before the hold of order. Indeed, the products and services are invoiced on the basis of the tariffs in force at the time of the registration of the order.


SETTING TO DISPOSITION AND DELIVERY
Conditions:
The deliveries only take place in metropolitan France, Italy, Germany and in Tunisia. Expenses of delivery are to the customer's load and vary according to the type of order (cf. category " expenses of delivery "); they are indicated to the customer as he/it consults the availability of his/her/its product.
 

Availability:
The date of availability is indicated at the time of the consultation of the stock by the customer.
In case of availability of the product(s) on the day of the order, the customer will take contact with the store concerned for the setting to disposition du(des) produit(s) in store or to take an appointment for the delivery.
In case of unavailability du(des) produit(s) on the day of the order, the store will assign to inform the customer of the availability du(des) produit(s). It is incumbent upon the customer to take contact with the store to agree of an appointment in the case of a delivery.
 

Delay:
In case of overtaking of the date limits setting to disposition or delivery of more than thirty (30) days, and if this overtaking is not due to a case of absolute necessity, the customer will be able to denounce the contract of sale by E-mail or by addressed letter to:
 

DECOVERRE
Commercial service
N°11, Residence Sidi Dhaher, Avenue Jaouharet Essahel,
4051 KHÉZAMAS, SOUSSE / TUNISIA

The sale will be considered like annulled if the setting to disposition or the delivery didn't interfere before the receipt of e-mail or the Letter by DECOVERRE.
The repayment du(des) produit(s) will take place as soon as possible and at the latest in the 30 days. All clause of delay penalty that would be included by the customer in his/her/its order stays without effect.
 

Transfer of the risks:
The setting to disposition in store is materialized by the signature by the customer of a good of exit.
The delivery is reputed done by the setting to disposition of the customer with the carrier of the merchandise ordered. She/it materializes by the signature by the customer of the good of delivery.
the product(s) to the sender's own risks; he/it belongs therefore in case of damage to the purchaser to make all necessary observations and to return the merchandise to the sender according to the described below procedure.


COMPLAINT AND RETURN
The customer must insure at the time of the setting to disposition of his/her/its order or at the time of the delivery of this one to really have the number of packet announced and of the good state of the products.
If the delivred product(s) is/are not conforming in nature or quantity to the specifications indicated on the good of delivery joins to the consignment or has (have) undergone of the damages during the transportation, the customer must fill the slip of delivery while writing down his/her/its reserves legibly and also to signal the damages due to the transportation in the store concerned by mail within 7 days.
So the produit(s) has (have) summer delivery by a carrier, this one will come on appointment to take the product(s).
The customer will be contacted quickly then all over again free by DECOVERRE delivered on appointment for all available product.


FACULTY OF RECANTATION AND REPAYMENT
In accordance with the terms of the articles () and following of the Code of the consumption, the purchaser has a delay of eight (8) days to intend the delivery of his/her/its order to ask for the repayment of the product(s) commandé(s) to the seller.
The faculty of recantation exercises itself by E-mail et/ou by addressed Letter to:

DECOVERRE
Commercial service
N°11, Residence Sidi Dhaher, Avenue Jaouharet Essahel,
4051 KHÉZAMAS, SOUSSE / TUNISIA

Le(s) produit(s) renvoyé(s) in due harbor or in will be refused C.O.D..
So le(s) produit(s) a(ont) been put to disposition, il(s) devra(devront) to have returned to the concerned store.
So le(s) produit(s) has (have) summer livré(s) by a carrier, this one will come on appointment to take le(s) produit(s).
In any case, the returned products must be in their packing of origin, non used, accompanied by their proof of purchase as well as all possible accessories, non gone up, notes and documentations.
The repayment de(s) produit(s) after return will take place as soon as possible and at the latest in the 30 days.



SETTING IN SERVICE, INSTALLATION AND INSTALLATION
The customer does under his own responsibility the installation et/ou bet it in service of the products withdrawn by his/her/its cares.

GUARANTEED
DECOVERRE commits to assure the after-sales service of the products bought. So the customer benefits from a guarantee of one or two years according to the products understanding the pieces and the hand - d'œuvre.


RESPONSIBILITY
DECOVERRE won't incur any responsibility for all damages or indirect costs, nor for all losses and notably loss of data or information and all damages or cool ensuing of use or the impossibility of use of the product.


CLAUSE OF PROPERTY RESERVE
He/it is suited that the delivered goods and invoiced to the customer remain the property of DECOVERRE until suit payment of their price.
The defect of payment will be able to entail the demand of the goods.
Arrangements don't make obstacle above to count the delivery to the transfer to the purchaser of the risks of loss or deterioration of goods as well as damages that he/it could cause.

NOMINATIVE DATA
decoverre-tn.com commits to not to reveal to third, the information that you communicate him except if you accepted it at the time of your enrollment (to refuse, he is sufficient you, at the time of your enrollment or in your account, to shoot the slot " yes, I accept to receive the commercial information of DECOVERRE ") .Celleses are here confidential. They won't be used by his/her/its internal services that for the treatment of your order and that to reinforce and to personalize the communication and the offer produces reserved to the customers of Decoverre, notably by the letters of information of DECOVERRE to which you will have subscribed, as well as in the setting of the personalization of the site according to your centers of interests.
decoverre-tn.com can be brought to confide the treatment of these data to an external partner, to the exclusive use of DECOVERRE, in order to preserve an optimal service quality (management of the subscriptions, désabonnements, sorting and mailing of the consignments); the data won't be on no account used for this subcontractor's clean use and won't be on no account communicated to third other that the commercial partners of Decoverre.
Our site is also conceived to be especially attentive to the needs of our customers. It is between other for it that we make use of cookies. The cookie has for goal to signal your passage on our site. The cookies is not used therefore by decoverre-tn.com that in the goal to improve the personalized service that is destined you.
The present article won't be able to prevent the transfer, nor the transfer of activity of a third. Consequently, in accordance with the computer law and liberties, you have a right of access, rectification, suppression and opposition to the personal data you concerning. For it to make us the in line demand of it is sufficient, while indicating us your name, first name, address e-mail and so possible your reference customer to: boutique@decoverre-tn.com